Responsible Gaming

Our Commitment to Safe Gaming

At Premier Wines, we are committed to promoting responsible gaming practices. We believe that gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. If you choose to gamble, please do so responsibly and within your means.

Age Verification

Online gambling in Canada is only available to individuals who are 18 years of age or older (or the legal age of majority in your province). By accessing our site, you confirm that you meet this age requirement. We strictly prohibit access to minors and take age verification seriously.

Warning Signs of Problem Gambling

If you experience any of the following, you may be developing a gambling problem:

• Gambling with money you cannot afford to lose
• Chasing losses by gambling more to recover money you've lost
• Hiding your gambling activities from family, friends, or loved ones
• Gambling to escape problems, stress, anxiety, or depression
• Spending more time or money on gambling than intended
• Neglecting work, school, family, or personal responsibilities due to gambling
• Borrowing money or accumulating debt to fund gambling
• Failed attempts to cut back or stop gambling
• Experiencing mood swings or irritability when not gambling
• Needing to gamble with larger amounts to achieve the same excitement

Self-Help Tools & Responsible Gambling Features

We provide tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount you're willing to deposit within a specified timeframe (daily, weekly, or monthly)
• Loss Limits: Establish a maximum amount you're willing to lose in a given period
• Reality Checks: Receive periodic reminders of how long you've been playing and how much you've wagered
• Session Time Limits: Set automatic session timeouts to prevent extended play
• Self-Exclusion: Temporarily or permanently exclude yourself from your account and our platform
• Account Closure: Request permanent closure of your account

Contact our support team to access these tools or for assistance with setting limits.

Support Organizations & Resources

If you or someone you know needs help with problem gambling, please reach out to one of these trusted organizations:

Canada (Primary Resource)

• Responsible Gambling Council — www.responsiblegambling.org — Provides prevention, treatment, and advocacy services across Canada
• Gamblers Anonymous Canada — Free peer support meetings and resources for gambling addiction recovery

North American Resources

• National Council on Problem Gambling (USA) — www.ncpgambling.org — 24/7 helpline and treatment referrals

International Resources

• GamCare (UK) — www.gamcare.org.uk — Confidential support and advice
• GamStop (UK) — www.gamstop.co.uk — National self-exclusion scheme
• Gambling Help Online (Australia) — www.gamblinghelponline.org.au — Confidential counseling and support

Take Action Today

If you believe you have a gambling problem, please seek help immediately. There is no shame in reaching out. Professional counselors and support groups are available to assist you at no cost. Remember: recovery is possible, and help is available.

For immediate support in Canada, contact the Responsible Gambling Council or speak with a healthcare provider about treatment options in your province.

Last Updated: 2026